Privacy policy

This policy explains what Gladify collects, why, how long it keeps it, who processes it, and how you can have it deleted. It covers this website, the waitlist, and the Gladify product once signup opens.

Who we are

Gladify is an AI job search coach. You can reach us about your data at hello@gladify.ai.

On this website

• If you switch to dark mode, your browser remembers that on your device; it is not sent to us. The pages of this site set no cookies and ask for no personal details, except the waitlist form.
• Like any website, our hosting provider records each request, including your IP address and browser, to keep the site running and secure.
• We use no advertising or tracking cookies. If we add visitor statistics, they will come from a service that sets no cookies and does not identify you, and this policy will say so first.

The waitlist

• We keep your email address, the time you agreed to be contacted and the wording you agreed to, and the page you signed up from.
• We use it to email you when signup opens. We first send one email to check the address is yours, and it joins the list only when you confirm. Addresses that are not confirmed are deleted after 30 days.
• To stop abuse, the form counts sign-up attempts from each IP address for up to an hour. The IP address is not stored with your email.
• You can remove your address with the link in the confirmation email, or by writing to hello@gladify.ai. We keep it until you remove it or ask us to, or until we close the waitlist.

When you use the product

Signup is not open yet. When it opens, Gladify will keep what you add to it, only to provide the service to you:

• Your account: your email address and how you sign in, through Firebase Authentication. Your browser keeps you signed in. The app also sets one cookie, which holds no personal details and says only that someone is signed in, so its sign-in page can open the app at once.
• Your profile: what you import from your CV or type in, such as your work history, education, skills and contact details.
• The jobs you add: the postings you paste, any recruiter messages you add, and the CVs and cover letters made for them.
• Risk checks: what each check of a posting found, including public information about the employer, such as its website and when its domain was registered.
• Interview practice: the questions, your answers and the feedback, and a recording only when you agree to it before a session. If you turn your camera on in a practice call, its picture stays on your device: it is never sent to us or anyone else, recorded or analysed.
• Usage: what you used and when, and what each AI request cost us, without its content, to apply daily limits.

We do not sell your data, use it for advertising, or use what you add to train AI models. To produce your results, the text you submit is sent to Anthropic, which runs the AI models, under terms that do not let it train its models on that text. Everything you add is kept until you delete it, and deleting your data removes all of it, files and recordings included. Records of background tasks are deleted after 7 days.

Who processes your data

• Google Cloud: hosting, the database and file storage, in Singapore.
• Firebase Authentication, by Google: sign-in.
• Anthropic: the AI models.
• Upstash: a cache holding record identifiers and short-lived counters, such as sign-up attempts per IP address, never your content.
• An email delivery service, for the waitlist and account emails.

Some of them process data outside your country, including in the United States.

Your choices

• You can ask for a copy of your data, a correction, or its deletion, by writing to hello@gladify.ai.
• You can withdraw your consent at any time, for example by leaving the waitlist. That does not undo what was done before.
• If our answer does not satisfy you, you can complain to the data protection authority where you live.

Age

Gladify is for people aged 18 and over.

Changes to this policy

When this policy changes, we update this page and its date, and we tell you by email before a significant change applies to your data.